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COVID-19 UPDATES:
All packages will be collected and lodged.
However, int'l postal delivery delay is expected.
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Delivery Options



 
Postal Modes
Express Modes
   
Regular
Airmail
Registered
Airmail

ePacket
(EPAC)

SpeedPost Priority
(Previously known as EMS)
Express
(DHL, FedEx & UPS)
   
Cheapest Airmail Option. Mails delivered into addressee’s mail box
Economical secured airmail option. In most destinations,
addressee needs to
acknowledge the package upon receipt

Tracking
Features

USA / Australia/ Canada/
Japan/
Germany/
Netherlands,
Sweden/ Russia/ Poland
Quick and efficient with track and trace to most
destinations.
Fastest and most secured
way of delivery. More
accurate delivery time
estimation. Detailed point to point track and trace.
Estimated Delivery
6 to 22 working days
8 to 24 working days
6 to 22 working days
1 to 5 working days
1 to 3 working days
Proof of Posting
NO
YES
YES
YES
YES
Delivery Status
NO
Selected Country
YES
Most Countries
YES
Online Track & Trace
NO
Limited Information
NO
YES
YES.
Point-to-Point Tracking
Insurance Coverage
NO
NO
NO
Most Country
Majority of Country
for Most Items
Package Liability

NO

Max SGD68.00 or declared value whichever is lower

Optional & Limited

Max. SGD100.00 or declared value whichever is lower
DHL : SGD100
FedEx : USD100
UPS : SGD150
Or the declared value whichever is lower
Weight Limit
2.0 kg
10kg / 20kg / 30kg
depending on destination
68kg for most destinations
Dimension limit
Length + width + height
< 90 cm
longest measurement
< 60cm

For mailing tube:
Longest dimension <= 90 cm
Length + 2 diameter <= 104 cm
Max length +
(2 width + 2 height)
< 2m or 3m
(depending on destination)
Minimal restriction
Remote (Extended) Area Surcharge
NO
NO
YES
Volumetric Weight
Billing *
NO
NO

YES

Undelivered Charges
NO
YES
YES
Monthly Postage Fluctuation, depending on Fuel Surcharge
NO
YES
YES
Delivery to P.O Box
YES
NO
NO

* Volumetric (also known as dimensional) Weight: Forumula to calculate volumetric weight as follows:-

Length x Width x Height (in c.m.) / Dim Factor

Dim Factor:
DHL, FedEx UPS : 5000
The final billing freight weight will be the actual weight / volumetric weight whichever is higher.

Example:
Package with an actual weight 3.40kg with a dimension of 55 x 35 x 20 cm

Volumetric Weight : 55 x 35 x 20 / 5000 = 7.70kg

The volumetric weight is heavier than the actual weight. Having a big volume means that it will occupy more cargo space. The final billing weight will be based on the volumetric weight.




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